Manage patron title recommendations

When patrons recommend titles to other patrons, those recommendations need to be approved. For each recommendation, the list displays the title, the names of the patrons sending and receiving the recommendation, and any comments included.

Note: Patron recommendation functions are based on the following access level permissions:

  • Patrons can only make recommendations to other patrons (at your school) who have the ability to log in to Destiny.They need the View own status permission to see their My Info page.
  • To recommend titles, patrons need the Recommend titles to other users permission.
  • To include a comment on a recommendation, patrons need the Allow comments on recommendations permission.
  • To approve, edit, and delete recommendations, a staff member needs the Process unapproved recommendations permission.
  • You may want to allow some patrons, such as staff and faculty, to send recommendations, comments, or both directly to others. For these patrons, you can select the Approval not required permission beneath the Recommend titles to other users permission.

To manage patron recommendations:

  1. Click the Notifications icon Notifications icon with number indicator. > Processing Needed in the primary navigation bar. The Processing Needed page appears.
  2. Next to Recommendations and Comments needing approval, click View.
    Note: For more information, click either the title or patron's barcode number.
  1. For each recommendation needing approval, do one of the following:
    • To approve the recommendation, click Approve.
    • To edit any comments, click Edit. Make any changes, and then click Approve.
    • To delete the recommendation, click Delete, and then Yes on the confirmation message.