Manage checked-out items

You can renew, mark Lost or Stolen, or create a help ticket for checked-out items.

To manage checked-out items:

1. Select Circulation > Check Out Items, and click the applicable tab.
   
2. Find the patron, department, location, class, or teacher.
3. Do any of the following:
   • Renew checked-out resources

     Click Renew next to the item. 

     Notes: Checked-out resources can only be renewed if they have a loan policy interval that includes an associated calendar date or number of days. The Renew button only appears when the loan period changes the due date or has been updated. If the loan policy is Unlimited, the Renew button does not appear. To see it, check the item in and out again. You can also do the following: Renew resources by patron Perform a global renew

   • Mark checked-out resources Lost or Stolen
     • To mark a resource Lost, click Lost next to the item. Click OK to confirm it is lost. If you charge fines for lost items, use the next page to do so. If you opted to have fines automatically assessed, an alert message lets you accept the fine, or edit or waive the amount.
     • To mark a resource Stolen, click Stolen next to the item. Click OK to confirm it is stolen.
   • Create a help ticket request

     If your district has enabled Destiny Help Desk, and the resource type of the item is IT/Technology, clicking Add Help Ticket launches the New Help Desk Request page in Help Desk.