Troubleshoot label printing

Following is some information to help with troubleshooting barcode labels.

The first time you print barcodes, print a few samples on plain paper, and do the following:

  • Ensure your scanner can read the barcodes. The quality of the printout varies from printer to printer; some older printers cannot produce scanner-readable barcodes.
  • Make sure the barcode is centered. Scanners require some white space at either end of the black lines. If it isn't centered, adjust the offsets and try again. When you print, Destiny saves the offset settings you used so you don' t have to set them again.

 

The following are pre-loaded in the Use label stock drop-down:

Item # Labels per sheet Label size
H × W in inches
Avery 5160 3 × 10 1 × 2-5/8
Demco W14218050 3 × 10 1 × 2-5/8
Sagebrush Laser 0370-00000001 3 × 11 7/8 × 2-7/8
University 9-62450-16
3 × 10 1 × 2-5/8

Stock from other vendors may not work as well. Print a test page on plain paper, and adjust the offsets as needed.

 

ID card

The following are pre-loaded in the Use card stock drop-down:

Item # Cards per sheet Card size H x W in inches
Avery 5361 1 × 3 2 × 3-1/4
Avery 5385 2 × 4 2-1/6 × 4
Avery 5386 1 × 3 3 × 5
Rolodex 67620 2 × 4 2-1/4 × 4

Stock from other vendors may not work as well. Print a test page on plain paper, and adjust the offsets as needed.

 

Reading program

The following are pre-loaded in the Label size drop-down:

Item # Labels per sheet Label size
H × W in inches
Follett Reading Program Small labels 6 × 8 1 × 1
Follett Reading Program Large labels 7 × 4 2-1/4 x 7/8

You can only get these labels from destinyexpress.com.

 

Spine and pocket

The following are pre-loaded in the Label Stock drop-down:

Item # Labels per sheet Label size
H × W in inches
Demco W14216190 (spine) 10 x 10 1 x 3/4
Demco W14971370 (spine/pocket) 2 x 6

spine: 1-5/8 x 9/10

pocket: 1 -/6 x 2 9/10
Demco W14216170 (spine) 5 x 11 29/32 x 1-1/2
Demco W14942270 (spine-vertical) 5 x 11 1 x 1-3/5
Demco W14216170 (spine) 5 x11 29/32 x 1-1/2
Demco W14216170 (spine-vertical) 5 x11 29/32 x 1-1/2
Demco W14217210 (spine) 7 x 14 3/4 x 1
Demco W14217210 (spine-vertical) 7 x 14 3/4 x 1
Demco W14942230 (spine) 7 x 14 3/4 x 1
Demco W14942230 (spine-vertical) 7 x 14 3/4 x 1
Demco W14218030 (spine) 8 x 6 1-2/3 x 1
Demco W14218030 (spine-vertical) 8 x 6 1-2/3 x 1
Demco W14218020 (spine) 8 x 7 1-1/2 x 1
Demco OCLC 4 W14216850 (spine/pocket BCPS Custom)

10 spine

20 pocket

spine: 1-1/2 x 29/32

pocket: 1 x 2-25/32
Demco OCLC 4 W14216850 (spine/pocket)

10 spine

20 pocket

spine: 1-1/2 x 29/32

pocket: 1 x 2-25/32
Demco W14216180 (spine/pocket) 3 x 12

spine: 7/8 x 1

circulation: 7/8 x 2-7/8

pocket: 7/8 x 2-3/4
Sagebrush Laser 0370-00000009 (spine) 6 x 5 1-1/2 x 7/8
University 9-62450-12 (spine) 8 x 6 1 x 1.67
University 9-62450-12 (spine-vertical) 8 x 6 1 x 1.67
University OCLC 4 342-SL4L (spine/pocket) 1 set

spine: 0.0875 x 1.5

pocket: 2.875 x 0.8125
University OCLC 6 342-OS6DL (spine/pocket) 1 set

spine 1: 0.875 x 1.1

spine 2: 0.875 x 1.5625

circulation: 2.9 x 1.3

pocket: 2.9 x 1.3
University Three Across 9-62450-15 (spine/pocket) 3 x 4

spine: 1 x 0.875

circulation: 2.875 x 2.75

pocket: 2.9 x 1.33
Zebra 4000T 83258 (spine-vertical) Roll 1 x 3

 

Advance booking

The following are pre-loaded in the Use label stock drop-down:

Item # Labels per sheet

Label size

H x W in inches
Avery 8462 mailing labels* 2 × 7 1 1/3" × 4"
Avery 8463 mailing labels** 2 × 5 2" × 4"

*This setting also works for Avery product numbers 15162, 18162, 18662, 5162, 5262, 5522, 5962, 8162, and 8252.
**This setting also works for Avery product numbers 15163, 18163, 5163, 5263, 5523, 5963, 5978, 8163, 8253, and 8763.

Note: Stock from other vendors may also work. Print a test page on plain paper, and adjust the offsets as needed.

You can only get these labels from destinyexpress.com.

 

To start printing on a label other than the first one, enter the label number you want to use in the Start on label field.

Destiny counts labels from left to right, then top to bottom.

Example: To start printing on the second label of the third row of a 3 × 10 sheet, enter 8.

1 2 3
4 5 6
7 8 9
10 11 12
13 14 15
16 17 18
19 20 21
22 23 24
25 26 27
28 29 30

 

Important: Before changing the printer offsets, make sure your Adobe Reader page sizing is set to Actual size, and any scaling is disabled.

Use the Printer offsets to fine-tune printing alignment on the labels. The first time you select a label stock, print a few tests on plain paper to ensure the printing is aligned correctly.

Note: Because printers vary, there is no absolute value for the printer offsets that always works for any given label stock. It is usually necessary to print a few test pages on plain paper to gauge the results, adjusting the offsets as needed.

If the entire page needs to be shifted left or right, use the Horizontal Printer Offset.

If the entire page needs to be shifted up or down, use the Vertical Printer offset.

Notes:

  • Each number is equal to 1/10th of a millimeter. To see a difference, change the existing number by at least 10.
  • A smaller number shifts the printing to the left for horizontal or upward for vertical.
  • A larger number shifts the printing to the right for horizontal or down for vertical.
  • Make sure the number you enter is within the allowable range for your stock.

Destiny saves the offset settings you used so you don't have to set them again.

Locate your stock in the following tables, and enter a number within the allowable range.

For the Horizontal setting:

Item # Minimum setting Maximum setting
Avery 5160 -10 10
Sagebrush 0370-00000001 -10 10
University 9-62450-16 -23 22

For the Vertical setting:

Item # Minimum setting Maximum setting
Avery 5160 -36 36
Sagebrush 0370-00000001 -49 49
University 9-62450-16 -36 36

Note: Any offsets you define for barcode labels are in addition to the unprintable area defined in your printer's properties.

 

If this happens, the report has been scaled down (or shrunk) before it reached the printer.

Note: In Windows, Adobe Reader is set to scale by default.

You need to disable the page handling options on the Print pop-up of Adobe Reader. To do so:

  1. In Adobe Reader, open the label report.
  2. Select Menu > Print. The Print pop-up appears.
  3. Set Page Sizing & Handling to Size, and select Actual Size.
  4. Deselect the Choose paper source by PDF page size checkbox.
  5. Click Print.

After you have configured the Adobe Reader settings, it might be necessary to refine the alignment further. Printer offsets let you do this.

 

If you are printing patron barcodes formatted to 'Use at circulation desk' and including the Circulation command barcodes, or you are printing a Class Barcodes list, you need to make changes in Adobe Reader's Print pop-up.

Note: In Windows, Adobe Reader is set to scale by default.

To enable scaling on the Print pop-up of Adobe Reader:

  1. In Adobe Reader, open the label report.
  2. Select Menu > Print. The Print pop-up appears.
  3. Set Page Sizing & Handling to Size, and select Shrink oversized pages.
  4. Deselect the Choose paper source by PDF page size checkbox.
  5. Click Print.